COVID-19 Procedures

To request an appointment, please email us at info@ionkavounilondon.com

A member of staff will get in touch with you and book you in. You will be screened via email to ensure the safety of our patients, staff and consultants.

If you, or anyone in your household/family, had a cough or temperature in between booking your appointment and the day of your appointment, please telephone us to re-arrange it.

If you have symptoms in the last 2 weeks, PLEASE do let our team know at the time of booking and we will arrange a date safe for us all.

On the day of your appointment, we urge you to comply to the following:

  • Please arrive only 5 minutes before your appointment
  • We kindly request you come in on your own. In case you do need to bring in a chaperone/interpreter on the day please let our staff know while booking the appointment
  • Maintain 2 meters distance while communicating with anyone in the clinic
  • Payment by card is highly recommended to ensure safety
  • If you suffer any symptoms, please reschedule your appointment

What are we doing to ensure a safe environment?

  • To ensure the safety of our patients and staff, PPE (Personal Protection Equipment) will be provided to all staff.
  • Your temperature will be taken at the door when you come in for your appointment
  • Social distancing is to be maintained at all times in the clinic under strict guidelines
  • Regular deep cleansing of the clinic areas/rooms
Thank you for your understanding during these difficult times.
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